Frequently Asked Questions
How quickly do you respond to support requests?
We typically respond to support emails within 24-48 hours during business days.
Do you provide phone support?
Currently, we only provide email support to ensure we can give detailed, written responses.
Can I request new features?
Absolutely! We love hearing from users about new features. Send your suggestions to our feedback email.
How do I report a bug?
Please include as much detail as possible: browser version, steps to reproduce, expected vs actual behavior, and any error messages.
Do you offer custom solutions for businesses?
Yes! Contact us at business@wordpdfstudio.co.za to discuss custom implementations and enterprise solutions.